Refund Policy.

At Jonni Kauai, we understand that sometimes things just don't work out. That's why we offer a hassle-free return policy. If you're not completely satisfied with your purchase, we're happy to offer a full refund within 7 days of receiving your order. After the 7-day mark, we're still here for you and are happy to offer store credit up to the full amount of your purchase. In rare cases, we reserve the right to withhold a refund, but we'll always do our best to make things right.

To initiate a return or exchange, simply email jonnikauai@gmail.com with your reason for the return or exchange, along with your size and the item you'd like to exchange (if applicable).

As long as we receive your request within the 7-day window, we'll take care of the rest. Thank you for choosing Jonni Kauai!

Just the Facts:

Reason for Return/Exchange: To initiate a return/exchange, we require a reason for your exchange/return.

Exchange: please provide your size and which item you're wanting to exchange.

Refund: we offer a full refund within 7 days of receiving your order. After 7 days, we offer store credit up to the full amount of your purchase. In rare cases, we reserve the right to withhold a refund.

Deadline for Refund/Exchange: If you request a refund and/or exchange within 7 days and we receive it in our inbox, we will initiate the process.